InDesign file, being built on two computers, now will not open on either; "You may not have permission or the document may be open already,"error on both.

[unauthorizedrob]

I have been working on a project in InDesign, from two separate iMacs.  The image files are split between the two hard drives.  I have gone trough trouble shooting, trashed the old preferences,  renamed the hard drive on one of the machines, changed all relevant permissions to read&write, but the problem persists.  The file shows up in the Finder  (it resides on one machine, accessed through a network connection on the other machine), but I cannot open it.

I do see a "~garden-02~vogyx_.idlk" file which I understand may indicate the file is locked, but I have not found any suggestions on whether or not to trash that file.

We are both on iMacs, with different configurations, both running Sierra 10.12.26.

Thanks for any help.

Rob

I

[BobLevine]

What version of InDesign? Have you tried opening as a copy?

[unauthorizedrob · Accepted solution]

Hi Bob

We are up to date on. both machines, with ID 2017.1 Release, 12.1.0.56 Build.

I have just managed to open it -- not sure which of my remedies solved the problem.

Thanks!

rob

[BobLevine]

For what it’s worth, I hope you’re sharing those files in a Dropbox folder. That way you can always roll back a version.

[unauthorizedrob]

Actually, we are Networked -- so have been using the same file which resides on one of the two hard drives.  I did consolidate all the assets in CC asset folder, and followed instructions to delete ID preferences.  Also renamed one of the Hard Drives, since both were still on the default "Macintosh HD" title.  One of those did the trick

Thanks again for your help!

r