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Plugins failed to load in After Effects after update

Community Beginner ,
Jun 30, 2017 Jun 30, 2017

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All was working well but after the update After effects can no longer import video files into new projects.

I get this error on startup

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Thanks for any help with this.

BTW I was on a call with Adobe about this and they rebuilt the preference which did not work and then told me to do an uninstall and reinstall.

I did this too and this did not work. They had told me that if this did not work that it was a microsoft issue.

THis seems wrong to me as it was working before the update.

I am running windows 10.

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LEGEND ,
Jun 30, 2017 Jun 30, 2017

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Check your system's network and security stuff. This typically happens when something gets blocked.

Mylenium

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Community Beginner ,
Jul 01, 2017 Jul 01, 2017

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Like what?? Nothing has been changed in those settings.

BTW Premiere also can not import mP4 files though it does not give errors on startup.

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Adobe Employee ,
Jul 31, 2017 Jul 31, 2017

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Hi Whitla,

This looks like a copy of your earlier post. Here's a solution for you: After Effects error on launch, and can't import any videos - 3 MediaCore plugins can't be loaded

Thanks,
Kevin

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LEGEND ,
Jul 07, 2017 Jul 07, 2017

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What update did you do?

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