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All was working well but after the update After effects can no longer import video files into new projects.
I get this error on startup
Thanks for any help with this.
BTW I was on a call with Adobe about this and they rebuilt the preference which did not work and then told me to do an uninstall and reinstall.
I did this too and this did not work. They had told me that if this did not work that it was a microsoft issue.
THis seems wrong to me as it was working before the update.
I am running windows 10.
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Check your system's network and security stuff. This typically happens when something gets blocked.
Mylenium
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Like what?? Nothing has been changed in those settings.
BTW Premiere also can not import mP4 files though it does not give errors on startup.
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Hi Whitla,
This looks like a copy of your earlier post. Here's a solution for you: After Effects error on launch, and can't import any videos - 3 MediaCore plugins can't be loaded
Thanks,
Kevin
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What update did you do?