Android, Nexus 6P, Showing Not Compatible

[aglyons]

Trying to install on my Nexus 6P running Nougat 7.1.1. Showing not compatible yet it is compatible with my ancient HTC One which I no longer use.

[Sheena Kaul]

Hi Adrian,

Is that an Android tablet?

Premiere Clip requires Android 4.4 and up. Yours is a different OS, i guess.

Regards,

Sheena

[aglyons]

No, this is an Android device, a phone. A 2 minute search on Google would have answered that question.

http://i.imgur.com/GhuWf6z.jpg

[Sheena Kaul]

That's the same. Device isn't a problem. I suppose the OS is not compatible.

[bluenana_C]

Hi, i got the same problem. I got a Samsung galaxy tab with android 6.0.1 and it says it's not compatible with the tab

Greetings

[Sheena Kaul]

Hi Alexander,

The Premiere Clip app is not supported on Android tablets.

Regards,

Sheena

[davidj65803016]

Unless it is a matter of National Security, how about giving us Adobes simple, logical explanation for why Android tablets are excluded.

[aglyons]

As you stated, "Android 4.4 and up" - Nexus6P is an Android PHONE running version 7. So far ALL of your requirements are satisfied however I STILL cannot install and run it on my PHONE.

[petergaraway · Accepted solution]

Hi Adrian,

We're looking into this. There seems to be an issue with certain Android devices where the pixel densities (HDPI) is not compatible.

Sorry for the troubles.

Peter Garaway

[Comp_Chris]

Can someone please explain WHY Clip runs on phones and not tablets? They both run Android... I keep running into these brick walls when I am trying to make Android my one and only. Adobe Reader also behaves differently from phones vs. tablets.

Forever hopeful in the Adobe Team.

[Sheena Kaul]

Hi All,

We have not yet designed the Premiere Clip app for the Android Tablets.

Regards,

Sheena