Unable to buy Premiere Pro on-line ?

[gordonch]

I have tried the Premiere Pro for days and want to subscribe the year plan and whenever I click the buy button, a US online purchase page was displayed instead.  When I tried to select the country, there were no China HK available, only China or China Macau.  A message telling me that this product is not available on such county when I have selected either of them... Is that mean the HK online page is not available now ?

[Jim_Simon]

It could mean Adobe isn't selling in Hong Kong.

As this is really more of a user forum, you should probably place a call to Customer Service.

[gordonch]

I think their Hong Kong site is having some series problem as the instant CS messaging service is off-line also... no way to contact them...

[Ann Bens]

Might want to try support.

[Ann Bens]

FAQ: How do I contact Adobe Support? |Adobe Community

[andreamaestri · Accepted solution]

You should check if you made your Adobe ID in US as it might be the problem, the subscription page works fine Creative Cloud pricing and membership plans | Adobe Creative Cloud , you might want to see this and retry Change the country associated with your Adobe ID

[Vidya Sagar]

Hi gordonch,

Moving the thread to Creative Cloud space for assistance.

Thanks,

Vidya.