Tried packaging a file and now Indesign 2017 CC crashes at each start up

[itskatelyyyn]

Please help!! I've no idea what has happened. Tried installing the adobe copyplugin and it says the programme was updated successfully but still Indesign crashes with a Problem Report:

Process:               Adobe InDesign CC 2017 [1084]

Path:                  /Applications/Adobe InDesign CC 2017/Adobe InDesign CC 2017.app/Contents/MacOS/Adobe InDesign CC 2017

Identifier:            com.adobe.InDesign

Version:               12.1.0.56 (12100)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe InDesign CC 2017 [1084]

User ID:               278767744

Date/Time:             2017-08-03 15:12:01.604 +0100

OS Version:            Mac OS X 10.12.5 (16F73)

Report Version:        12

Anonymous UUID:        511037AB-B5D5-FC87-26BF-503D7F93D553

Time Awake Since Boot: 1800 seconds

System Integrity Protection: enabled

Crashed Thread:        0

Exception Type:        EXC_CRASH (SIGABRT)

Exception Codes:       0x0000000000000000, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    DYLD, [0x4] Symbol missing

Application Specific Information:

dyld: launch, loading dependent libraries

The rest that follows is a lotta gobbly gook.

PLEASE HELP! Afaik, it was an 11mb file so it wasn't big.
And it's due today

[amaarora]

Hi,

I hope you have a copy of your file that is not corrupt.

Cn you try once after cleaning your cache and preferences? Troubleshooting 101: Replace, or "trash" your InDesign preferences

Also, which plugin are u referring to?

-Aman

[itskatelyyyn]

Hi,
I'm presuming i need to reinstall indesign then? Since it won't open at all

[Barb Binder]

No, start by resetting preferences as shown in Aman's link:

Troubleshooting 101: Replace, or "trash" your InDesign preferences

There are two ways to do it. Try one, restart. If it doesn't work, try the other, restart. Come back and let us know.