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We've had an anomaly crop up that we cannot pin down. After applying the Windows 10 Creative Update Photoshop CC 2017 (latest) will enter a not responding state after closing a file for 1-3 seconds. While 1-3 seconds is not very long it adds up when you are opening several hundred to a thousand images a day. Our scripts and actions are drastically hampered. I have tried changing pagefile location, changing the scratch disk locations, disabling AV/network protection. I can't seem to find an I/O bottleneck to explain the phenomena. It however definately has reared its head after the Windows 10 Creative Update. I updated a machine last night to test which has now gained this strange behavior. Does anyone know the cause and even better a solution/workaround for this bug?
I do not wish to have to remove updates or security from these systems since they are live. Any helpful insights are much appreciated and I can attempt to give any additional information that is required.
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Hi JeremyKehb,
Could you please try the steps mentioned in this article and let us know if it helps: Optimize performance Photoshop CC
Also, you can try resetting the preferences of Photoshop: Preferences in Photoshop
Regards,
Sahil