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After Effects- Video Grayed out

New Here ,
Jul 21, 2017 Jul 21, 2017

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Screen Shot 2017-07-21 at 10.37.10 AM.png

The grey boxes above are .MOV's and they just stopped displaying. I've cleared the cache, restarted the program, restarted my MAC, re-installed the program, to no avail.

I also opened the same video file in Premiere with no problem.

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New Here ,
Jul 21, 2017 Jul 21, 2017

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I have also tried several videos, some of which I know worked yesterday.

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Adobe Employee ,
Aug 03, 2017 Aug 03, 2017

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Hi joshbosky,

Odd issue. Still having this trouble? Let us know if you still need assistance.

Thanks,
Kevin

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