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Downloading MS files

New Here ,
Aug 01, 2017 Aug 01, 2017

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Sooo . . . I paid to convert PDFs to WORD files. Then I successfully uploaded around 120 files to be converted. All were succesfully converted, but when I hit "Download all," nothing happens. (I experimented with dowanloading one file, and it worked fine, but I really don't want to download 119 others individually, especially when I have been offered a "Dowload all" button!!!) Anyone know the answer? Thanks. 

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Edit and convert PDFs

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Community Expert ,
Aug 01, 2017 Aug 01, 2017

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Can you select e.g. 10 or 20 files and then select "Download"? Do you get a ZIP file with those files? I just tried with about 20 files, and that worked.

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New Here ,
Aug 03, 2017 Aug 03, 2017

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Thanks, Karl Heinz. That worked!

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