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photoshop in windows 10

New Here ,
Aug 03, 2017 Aug 03, 2017

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hi

I can't open photoshop in windows 10 even after installing it.I can open lightroom but not photoshop

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Adobe
Community Expert ,
Aug 04, 2017 Aug 04, 2017

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What happens when you try and open it.?  Do you get any error messages?

What does the Windows reliability report say at the time of the problem?

Dave

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New Here ,
Aug 04, 2017 Aug 04, 2017

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I have attached the error message

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Community Expert ,
Aug 04, 2017 Aug 04, 2017

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There was no attachment.

If you have attached via email it will not appear. Please post in the forum directly

Dave

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New Here ,
Aug 04, 2017 Aug 04, 2017

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C:Windows/system 32/MSVCP140 is either not designed t run on windows or it

contains an error

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Community Expert ,
Aug 04, 2017 Aug 04, 2017

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Please download and install the 2015 VC re-distributable library: Download Visual C++ Redistributable for Visual Studio 2015 from Official Microsoft Download Center

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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New Here ,
Aug 04, 2017 Aug 04, 2017

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I shall try

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New Here ,
Aug 04, 2017 Aug 04, 2017

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Have you tried doing a full reinstall and PC restart? Also, do you have any anti-virus or anti-malware programs running on high intensity?

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