Indesign CS6 not working

[lauram72616795]

Hello,

a while ago I installed CS6. But since then my indesign is not working. It starts to open and then there is a massage that says: there are some Problems we Need to Close the program.

I am wondering what to do..

Thanks for your help

best Laura

[Steve Werner]

What operating system are you running?

Have you tried restoring your preferences? Here's how:

Trash, Replace, Reset, or Restore the application Preferences

[Srishti Bali]

Hi Laura,

As per your query InDesign CS6 is not working.

Please try resetting preferences for InDesign. For details click here Set preferences in Adobe InDesign

If it still does not help, we would need some information like:

Operating System(Exact Version of Windows or MAC)

Regards

Srishti

[lauram72616795]

Where should i put the preferences?

The program closes immediatly and says there are hard problems.

My operating System is Windows 10

thx a lot!

Laura

[BobLevine]

CS6 is unsupported under Windows 10. Beyond trashing preferences, the only suggestion I have is to run the application in Windows 7 compatibility mode.

[lauram72616795]

The other Programs from the Adobe creative suit are working.. only indesign doesn*t...

[lauram72616795]

I don*t get how to Change the preferences.. can you explain me?

[BobLevine]

Troubleshooting 101: Replace, or "trash" your InDesign preferences

[Derek Cross]

Here's an easy way to reset your preferences:

Close InDesign. Then hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac), and relaunch InDesign. Respond in the affirmative to the dialog asking if you really want to replace the preferences.

But if using InDesign is mission critical to your work you should considerer upgrading to InDesign CC2015/2017.