I have problem to install adobe creative cloud

[franciscop85235960]

in addition I need to know about my new plan because my plan it is for 19.99 for student and you try to put me in other plan with $ 29.99

[KanikaS · Accepted solution]

Hi Francisco,

I see you have an Adobe account under the same ID as with forums. The student teacher plan which you purchased for $19.99/month will renew at $29.99/ month.

Please see the terms for better understanding: Terms and Conditions | Adobe

Meanwhile, as you mentioned there is some install issue, could you please elaborate the same?

Feel free to update the thread for any other questions.

Regards

Kanika

[franciscop85235960]

yes, I saw the term of the plan, now help me to install adobe creative because I tried to install and a message appear there are to problem to install the program.

[KanikaS]

Could you please specify the error message? Was it an error code?

What happens when you try to install Creative Cloud?

[franciscop85235960]

Said "Creative cloud desktop failed to install (Error code: 50)

[franciscop85235960]

Hello, there is someone, I am here  for an hour to get some help

[franciscop85235960]

May be I will cancel to renew my plan, I do not know where are you, I am here waiting for help for an hour, and nobody asked me , I am sorry guys  may be next time when I need you service. Thanks

[KanikaS]

Hi,

Sorry for a delayed response.

Please see: Error code 2 or error code 50: Adobe Creative Cloud desktop application failed to update

Hope this helps!

Thanks

Kanika

[franciscop85235960]

Said " Creative cloud desktop failed to install (Error code:50)