Support for other encodings?

[OnlineHelpFTW]

Hello,

I know the latest version of RoboHelp supports Unicode (UTF-8) which is great. However, for one of our online help systems we need support for other encoding formats specifically for Asian language support. Namely GB-2312, Big-5, Shift_JIS (for S. Chinese, T. Chinese, and Japanese). Does RoboHelp support these specific encodings within WebHelp?

I've been poking around the forums (and the Internet) to try to get a clear answer on this. One thing I read was rather interesting and I'm also wondering if there is any merit to it:

quote:

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We've found, for example, that the HTML pages displayed in the main window are happy with UTF-8, whereas the TOC pane won't support UTF-8 but will support Shift-JIS.

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To be clear, I believe they were referring to RH6 and it sounds like some issues like this within 6 were fixed in 7. True?

Thanks!

[RoboColum_n_]

Hi OnlineHelpFTW and welcome to the RH community.

RoboHelp does indeed support Asian languages but only from RH7.

[OnlineHelpFTW]

Thanks Colum :)

I know they support the Asian languages, it's really the encoding that I'm most worried about. Is it just UTF-8? Shift_JIS? EUC_JP? All of the above.

[RoboColum_n_]

Here I have to say that I am not sure what Shift_JIS and EUC_JP are. In this case I hope someone else can pipe in here.

[MergeThis]

Wikipedia search results:

"Shift JIS (also SJIS, MIME name Shift_JIS) is a character encoding for the Japanese language originally developed by a Japanese company called ASCII Corporation in conjunction with Microsoft and standardized as JIS X 0208 Appendix 1."

"Extended Unix Code (EUC) is a multibyte character encoding system used primarily for Japanese, Korean, and simplified Chinese."


Good luck,
Leon