• Global community
    • Language:
      • Deutsch
      • English
      • EspaƱol
      • FranƧais
      • PortuguĆŖs
  • ę—„ęœ¬čŖžć‚³ćƒŸćƒ„ćƒ‹ćƒ†ć‚£
    Dedicated community for Japanese speakers
  • ķ•œźµ­ ģ»¤ė®¤ė‹ˆķ‹°
    Dedicated community for Korean speakers
Exit
0

my keyboard stop working in indesign after windows update

New Here ,
Aug 04, 2017 Aug 04, 2017

Copy link to clipboard

Copied

Hi there

After a windows update last night my keyboard and mouse stop working when open  Adobe InDesign CC 2017. they keep on flickering on and off i can not select anything to open and keyboard doesn't type. the files i am working in still open but can not work on them or on a new document.

does someone knows what to do??

Views

3.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , Mar 27, 2018 Mar 27, 2018

This helped me, has fixed the problem.

First character is skipped while typing on Windows

Votes

Translate

Translate
Community Expert ,
Aug 05, 2017 Aug 05, 2017

Copy link to clipboard

Copied

Is it a wireless keyboard? If so, check the batteries first.

Mike Witherell

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 05, 2017 Aug 05, 2017

Copy link to clipboard

Copied

If it is a USB keyboard and mouse try unplugging them and then replugging them into a different USB port than they were in previously.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 05, 2017 Aug 05, 2017

Copy link to clipboard

Copied

Does the keyboard work normally when you are not in InDesign?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 06, 2017 Aug 06, 2017

Copy link to clipboard

Copied

eduardos76066200

Is your keyboard working today?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 27, 2018 Mar 27, 2018

Copy link to clipboard

Copied

I just had my computer updated and now only in InDesign my keyboard doesn't register. I use a lot of numbers and I have to hit the keys repeatedly to get it to type, same with the delete key.  I swapped out keyboards so that is not the issue.

Anyone else? this is driving me crazy as I have to keep a vigilant eye on what is being typed and typos are now high - not good.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 27, 2018 Mar 27, 2018

Copy link to clipboard

Copied

Me too! Although I haven't just updated Window, but I did just update Indesign.

It seems to just be numbers, both the numpad and normal number keys. Same issue with both a wireless keyboard and the laptop keyboard.

I'm currently working on a job inserting/updating numbers so it's driving me crazy.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 27, 2018 Mar 27, 2018

Copy link to clipboard

Copied

This helped me, has fixed the problem.

First character is skipped while typing on Windows

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 28, 2018 Mar 28, 2018

Copy link to clipboard

Copied

LATEST

The link below seemed to fix the issue thank you! Big Big Thank You!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines