White background appearing when exporting to EPUB

[jasons84766913]

Hello!

Working in InDesign CC.

I am exporting a 45 page INDD file as a .EPUB. All placed images are exporting perfectly expect one - you can see the white box bordering the image below.

- I have tried every version of the placed image possible: .AI (original vector file), EPS, PNG, PSD, PDF.

- As I placed each file version I have made sure to check "Show Options" and confirm that any Transparent Background options where properly set. 

- I imagine I am missing a basic rule of placing images but am out of ideas!!!!!

Thank you in advance for any assistance.

- Jason

[Jbarrigon]

When export you file go to the conversion settings and make sure the png option is active if you leave here a jpg option active you will get the white background because jpg doesn't support transparency.

[Steve Werner]

Moving to InDesign EPUB forum

[jasons84766913]

I have tried all of the selections (Automatic/PNG) on the Conversion Settings tab...still getting a white frame around the placed image. ????

[BobLevine]

Is the frame filled with white?

[jasons84766913]

Bob, Yes - the frame is filled with white:

[BobLevine]

Well then…there you go. Mystery solved.

Remove the fill.

[jasons84766913]

Bob, apologies for the poor communication.

The Frame in the INDD file has no fill. The white fill appears in the exported EPUB file.  

[jasons84766913]

INDD screen shot:

[jasons84766913]

EPUB Screen shot (Kindle 3 Previewer):

[BobLevine]

What other epub readers are you testing on? Have you tried Publish Online to see if it works there?

[jasons84766913]

I have not tried Publish Online...will try it now.

[Jbarrigon]

Is there a way you can share the file??

[jasons84766913]

J,

Happy to share a file with the cover page (where the white fill issues is). What is share etiquette for this forum? Would a shared Google Drive folder suffice?

[jasons84766913]

J,

I Packaged the cover page only and dropped in this Google Drive folder.

Additional Note: EPUB Previewers are just not helping. Have uploaded file to Kindle (KDP), used Kindle Preview 3 app (local), and Adobe Digital Editions all to preview the EPUB file...all three look completely different, giving me even less confidence in solving this issue.

Appreciate all help in this!

[Jbarrigon]

This are screen shots from IBooks (Mac) and Digital Editions (Adobe).

Your INDD file and the png file looks good.

I even made an Epub reflowable and rasterize de cover and the image looks good, probably could be a problem with kindle.

[jasons84766913]

J,

That is very helpful. So I will turn my attention to Kindle to solve.

Thank you for going the extra mile on this thread.

- Jason

[WillDog85]

Don't try kindle I did with a similar issue and they told me they could not help

[BobLevine]

Thanks for jumping in here.

This is exactly what I was getting at. Kindle is a nightmare for this type of thing and unfortunately, Amazon doesn't seem overly interested in doing much about it.

[jasons84766913]

So lesson here is to set up an base INDD file for Print and PDF (Digital Distribution), then customize/strip it down/adjust it for various other distribution channels (Kindle/Ibook/MOBI). Am I on the right path?

[Jbarrigon]

Yes, i think that would be the correct path to follow.

[WillDog85]

Been trying to convert My indesign file of my children’s book to ePub format but that happens why can any one please help me with this problem