help opening apps

[ttsarah22]

For some reason, when I pull up CC it won't let me open any apps.  I can open it if I already have a file that I've been working on by opening that file.  It worked fine before and I didn't change anything.  I signed out and signed back in and still nothing.  I updated everything and it still won't open.  All my buttons are grey and not blue.  What is going on?  I'm paying for a service that I can't use.

[kglad · Accepted solution]

follow solution 2 here and then update your cc desktop app.

Adobe Creative Cloud desktop application lists uninstalled Adobe apps as up to date