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Adobe Connect will not play a recorded meeting. Keeps looping

New Here ,
Aug 08, 2017 Aug 08, 2017

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Adobe Connect will not play a recorded meeting. Keeps looping , and then the website will have an error. I performed the test and all show good , even after restarting my machine after installing the add-on. This is in IE not Chrome.

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Meetings , Training

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LEGEND ,
Aug 31, 2017 Aug 31, 2017

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It sounds like the recording may need to get repaired. Have you reached out to the person/group that provided the recording link?

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New Here ,
Sep 05, 2017 Sep 05, 2017

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We were able to obtain a new copy of the Video , thanks for all the help. You can close this case.

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