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Friday, I went ahead and updated my Mac OS because all of Adobe programs were suffering crashes and slowness. When I returned to work on Monday, Photoshop would freeze upon opening any files. However, I can create a new project without it freezing but when I attempt to place an image from before it promptly freezes again. After searching various forums for similar problems, I did almost every suggestion I could find to fix the problem. I updated to the latest versions on Creative Cloud, un-installed & re-installed, re-installed my MacOS, checked my scratch disks, increased performance in PS preferences, checked the GPU, looked for wonky plug-ins etc. I'm simply at a loss here and am losing crucial work days. Any help is greatly appreciated. Thanks!
Mac Specs:
iMac Late 2015
3.3 GHz Intel Core i7
16 GB 1867 MHz DDR3
Intel Iris Pro Graphics 6200 1536 MB
Here's a chunk of the Problem Report from the crashing of the application:
Date/Time: 2017-08-08 12:52:54 -0500
OS Version: Mac OS X 10.12.6 (Build 16G29)
Architecture: x86_64h
Report Version: 25
Data Source: Stackshots
Command: Adobe Photoshop CC 2017
Path: /Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/MacOS/Adobe Photoshop CC 2017
Version: 18.1.1 (18.1.1.252)
Parent: launchd [1]
PID: 934
Event: hang
Duration: 1.10s (process was unresponsive for 31 seconds before sampling)
Steps: 11 (100ms sampling interval)
Hardware model: iMac16,2
Active cpus: 8
Fan speed: 1196 rpm
--------------------------------------------------
Timeline format: stacks are sorted chronologically
Use -i and -heavy to re-report with count sorting
--------------------------------------------------
Heaviest stack for the main thread of the target process:
11 start + 1 (libdyld.dylib + 21045) [0x7fff9ec8f235]
11 ??? (Adobe Photoshop CC 2017 + 4291177) [0x105104a69]
11 ??? (Adobe Photoshop CC 2017 + 4290527) [0x1051047df]
11 ??? (Adobe Photoshop CC 2017 + 652941) [0x104d8c68d]
11 ??? (Adobe Photoshop CC 2017 + 32778536) [0x106c2f928]
11 ??? (Adobe Photoshop CC 2017 + 32773538) [0x106c2e5a2]
11 -[NSApplication run] + 926 (AppKit + 242651) [0x7fff86ffd3db]
11 ??? (Adobe Photoshop CC 2017 + 32769089) [0x106c2d441]
11 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 2796 (AppKit + 8136686) [0x7fff877847ee]
11 _DPSNextEvent + 1120 (AppKit + 289364) [0x7fff87008a54]
11 _BlockUntilNextEventMatchingListInModeWithFilter + 71 (HIToolbox + 199462) [0x7fff88a6fb26]
11 ReceiveNextEventCommon + 432 (HIToolbox + 199921) [0x7fff88a6fcf1]
11 RunCurrentEventLoopInMode + 240 (HIToolbox + 200380) [0x7fff88a6febc]
11 CFRunLoopRunSpecific + 420 (CoreFoundation + 553236) [0x7fff8950f114]
11 __CFRunLoopRun + 2065 (CoreFoundation + 555905) [0x7fff8950fb81]
11 __CFRunLoopDoTimers + 298 (CoreFoundation + 590906) [0x7fff8951843a]
11 __CFRunLoopDoTimer + 1071 (CoreFoundation + 592095) [0x7fff895188df]
11 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20 (CoreFoundation + 592980) [0x7fff89518c54]
11 __NSFireTimer + 83 (Foundation + 667151) [0x7fff8afa2e0f]
11 ??? (Adobe Photoshop CC 2017 + 32774029) [0x106c2e78d]
11 ??? (Adobe Photoshop CC 2017 + 646201) [0x104d8ac39]
11 ??? (Adobe Photoshop CC 2017 + 646000) [0x104d8ab70]
11 ??? (Adobe Photoshop CC 2017 + 808486) [0x104db2626]
11 ??? (Adobe Photoshop CC 2017 + 14208926) [0x105a79f9e]
11 ??? (Adobe Photoshop CC 2017 + 4344511) [0x105111abf]
11 CFPreferencesAppSynchronize + 49 (CoreFoundation + 558433) [0x7fff89510561]
11 -[_CFXPreferences appSynchronizeWithIdentifier:container:] + 276 (CoreFoundation + 1996228) [0x7fff8966f5c4]
11 -[_CFXPreferences(SearchListAdditions) withSearchListForIdentifier:container:cloudConfigurationURL:perform:] + 345 (CoreFoundation + 1804937) [0x7fff89640a89]
11 __108-[_CFXPreferences(SearchListAdditions) withSearchListForIdentifier:container:cloudConfigurationURL:perform:]_block_invoke + 290 (CoreFoundation + 1805330) [0x7fff89640c12]
11 __58-[_CFXPreferences appSynchronizeWithIdentifier:container:]_block_invoke + 28 (CoreFoundation + 1996364) [0x7fff8966f64c]
11 -[CFPrefsSearchListSource alreadylocked_requestNewData] + 88 (CoreFoundation + 558664) [0x7fff89510648]
11 -[CFPrefsPlistSource synchronize] + 59 (CoreFoundation + 558763) [0x7fff895106ab]
11 __psynch_mutexwait + 10 (libsystem_kernel.dylib + 105506) [0x7fff9edbdc22]
*11 psynch_mtxcontinue + 0 (pthread + 31211) [0xffffff7f80efc9eb]
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Have you tried a Preferences Reset?
Go to Photoshop > Preferences > General, and on the botton click on the "Reset Preferences on Exit" button. Restart Photoshop.
Uninstalling does not remove configuration files on your system. You would want to run the free CC cleaner tool before reinstalling.