Hello again,
I am sorry for the TO, but there is a strange combination of two things at the moment, but this fits to my individual problem.
As said, I called support in the morning and I got the confirmation about two things:
1. the payment is in late progress; the fallback to trial version is unforgiven fast, but not restricted in use. This shall happen to people who are charged automatically, but only if a bank account is used for this - not credit card). No need to worry, he said.
2. In the same dialogue the very kind supporter realized another problem in Adobes backend; obviously there are two databases with a race condition for login. My login from yesterday was viewable, but not the one from the morning. So: technical issue, but unreachable for us.
As mentioned in another post, but not confirmed by the mods, we talked about CC-Client and the problems while closing (all other tasks are not closed, Node servers as technique, ...). At all, this was a very good supporter!!!
So, Vanetias, maybe option 1 is similar with your situation; or even problem 2 and you could not be identified. The supporter told me it is visible in the database, when the bank account is charged and the money finally arrives. This is not a problem of the user - this is a "thing" about the bank and their database. My suggestion: Log into your Adobe profile in the browser and check for a text in a lightly orange (or red?) saying that there are problems with your payment. Call Adobes support team in your timezone! Maybe this happens more often and the use of a trial version is limited in your system (I got interesting informations from the support, what would stay inside your OS after de-install). In short, the support made an insert about the time is passing between "get money" and the arrival. This period is too short, he said.
If not: There, so the great support, is another way to sanitize your registration inside of your OS. You should delete several folders inside of Adobes directory. New installation of your apps shall not be necessary after that - logoff, close CC client, delete named files or folders, new login into new started CC client. If interested, your supporter can send you those informations for your OS in your language (I got them, too, with a step-by-step manual; maybe not necessary, but .. well ... if something strange will happen in the next days).
I would finally say, it is time for a phone call at Adobe.
Good luck and many thanks here, too.
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