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bad quality picture

New Here ,
Jul 27, 2017 Jul 27, 2017

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i bought a photo, i 'll like to make a Big Size (2m50 but the quality is very very very horrible, pixeliser ...

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correct answers 1 Correct answer

Adobe Employee , Aug 09, 2017 Aug 09, 2017

Hi Celine,

I got the image checked with the content team and I agree that quality of the image is not up to the mark.

I have added an image credit to your account so that you can license a different image instead.

Let me know if that helps!

Sorry for the trouble you have faced.

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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Adobe Employee ,
Jul 28, 2017 Jul 28, 2017

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Hi Celine,

Could you please help me with the Image number you are facing trouble with so that I can further help you with the issue resolution?

Regards,

Twarita

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New Here ,
Jul 28, 2017 Jul 28, 2017

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thanks you for you feed back

the files is #123232637

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Adobe Employee ,
Jul 28, 2017 Jul 28, 2017

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Celine,

Which application are you trying to use this image with?

Regards,

Twarita

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New Here ,
Jul 29, 2017 Jul 29, 2017

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photoshop &  indesign

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Adobe Employee ,
Jul 31, 2017 Jul 31, 2017

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I am checking this image with my content team please allow me some time.

Regards,

Twarita

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Adobe Employee ,
Aug 09, 2017 Aug 09, 2017

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Hi Celine,

I got the image checked with the content team and I agree that quality of the image is not up to the mark.

I have added an image credit to your account so that you can license a different image instead.

Let me know if that helps!

Sorry for the trouble you have faced.

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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