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Issue with displaying spot colors & transparency in Acrobat X Pro

Community Beginner ,
Aug 09, 2017 Aug 09, 2017

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Hi there,

We are still running Acrobat X Pro on Windows. We have a recurring issue with documents containing transparency in combination with any spot colour. The document shows up correctly in freshly restarted Acrobat (pls see attached "acrobat-0"). However, when re-opened without previously closing and re-starting Acrobat (i.e., just the document had been closed, but not the application), the document doesn't show up - although it is open and can be worked with to some extent (attached "acrobat-1,2"). Once Acrobat is re-started, the document displays correctly again.

This does not happen if the same PDF has been created as flat (PDF 1.3).

Any hint why this is happening, please?

Thank you,

Pataka

acrobat-0.JPG

acrobat-1.JPG

acrobat-2.JPG

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General troubleshooting

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