Change background icon

[mikeb7th]

We use a company logo for our digital signatures.

Person is using Pro 9 - new hdd and install

Did these steps:

DIGITAL SIGNATURE APPEARANCE  (STEP 1 – INSERT COMPANY LOGO)

Copy the logo file (EsigLogo.pdf) to one of the following directories:

• Windows XP – c:\documents and settings\<user>\Application\Data\Adobe\Acrobat\<version>\Security
• Windows 7 – C:\Users\Username\AppData\Roaming\Adobe\Acrobat\9.0\Security

Change logo file name to “SignatureLogo.pdf” (note: no space in the file name)

DIGITAL SIGNATURE APPEARANCE  (STEP 2 – SETUP USER PREFERENCES)

Edit ==> Preferences

Select "Security"

Press "Advance Preferences" then select "Creation" tab

Check "Show reasons when signing" then click "OK"

Click "New"

Name signature "XYZ Company Signature"

Under "Configure Graphic" choose "no graphic"

Under "Configure text" check "Name", "Date", "Reason", "Labels", and “Logo” (Company  logo should appear)

The logo doesn't change - it still shows adobe logo in background - how do I get this to change?

Outside of the logo incorrect - the signature is correct.

[Bernd Alheit]

Try this:

• Re-start Adobe Acrobat
• Use a other PDF file

[mikeb7th]

I have closed and reopened Adobe numerous times.  I have actual done these steps and it has worked on other pc's.

We don't have a PDF open at this point - this is in the settings of Adobe.

I have found numerous places it says the steps to do it, but following those steps is not working this time.

[Bernd Alheit]

Did you try a other PDF for the logo?

What happens when you try a other user on this system?

Or try it with Acrobat Reader DC.

[mikeb7th]

Ok - I copied the logo file we create on each pc from another pc and it worked.

The issue was in the steps - Change logo file name to “SignatureLogo.pdf” (note: no space in the file name)

The file should be renamed to "SignatureLogo" and leave the pdf off.

Thanks for the help.

[Bernd Alheit]

Looks like that you have used a file with the name SignatureLogo.pdf.pdf