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stuck in mail verification loop

New Here ,
Aug 10, 2017 Aug 10, 2017

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i somehow entered wrong email to my adobe creative cloud and now im stuck in there.

i dont have acces to email, what do ido Screenshot_15.png

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Creative Cloud

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correct answers 1 Correct answer

Adobe Employee , Aug 10, 2017 Aug 10, 2017

Hi there,

In addition to Ned's suggestion, please see the threads below where this issue has been addressed:

Wrong Email address to log into Creative Cloud Desktop, How do i switch to my email address?

Wrong email in downloading Creative Cloud

Creative Cloud wrong email adress?

Regards,

Sheena

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LEGEND ,
Aug 10, 2017 Aug 10, 2017

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Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-mem...

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Adobe Employee ,
Aug 10, 2017 Aug 10, 2017

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Hi there,

In addition to Ned's suggestion, please see the threads below where this issue has been addressed:

Wrong Email address to log into Creative Cloud Desktop, How do i switch to my email address?

Wrong email in downloading Creative Cloud

Creative Cloud wrong email adress?

Regards,

Sheena

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