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Re: Dollar photo club credits expired?

New Here ,
Jun 22, 2017 Jun 22, 2017

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Why should we have to pay for a plan to reactivate our expired credits that we already paid for? Isn't there another way to reactivate those?

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correct answers 1 Correct answer

Adobe Employee , Jun 22, 2017 Jun 22, 2017

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Hi Jake,

Unfortunately there is no other way to reactivate the expired credits because they were valid for an year only. To reactivate the expired credits you would have to purchase any of the Adobe Stock plans here Adobe Stock pricing and membership plan | Adobe Stock

For further queries please Contact Customer Care

Regards,

Twarita

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Adobe Employee ,
Jun 22, 2017 Jun 22, 2017

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Branching out to a new discussion

Hi Jake,

Unfortunately there is no other way to reactivate the expired credits because they were valid for an year only. To reactivate the expired credits you would have to purchase any of the Adobe Stock plans here Adobe Stock pricing and membership plan | Adobe Stock

For further queries please Contact Customer Care

Regards,

Twarita

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New Here ,
Aug 09, 2017 Aug 09, 2017

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Hi - follow up question.

How will my approx 70 photos show up?

Will I be limited to using only 4 per month if I opt to sign up for a month of Adobe Stock?

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Adobe Employee ,
Aug 10, 2017 Aug 10, 2017

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Hi Jake,

As soon as you subscribe to one of the Adobe Stock plans the approx 70 photos will show up in your account and you will be able to use them as desired whereas the assets covered under the Adobe Stock plan will depend upon the subscription you purchase.

Hope this helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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