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I am running Adobe CS 2015 - I have been provided a idml file - saved from CS 2017.
the error message states: Cannot open ..... Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file is open in another application.
the only error that makes any sense is the plug-in error.
has anyone encountered this problem / have a solution?
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Maybe the file is corrupt. Can the person who created it open the file? Is InDesign CC15 updated? If yes, then reset your preferences and try again.
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Why don’t you just install CC2017?
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Best option ever!
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Does this InDesign file link to another InDesign file placed in it?
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Hi,
Is it an idml for sure? Can you please mail me the idml at amaarora@adobe.com so that I can look into the issue?
-Aman