• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

LR 4 Catalog shows rectangles but no images

New Here ,
Aug 09, 2017 Aug 09, 2017

Copy link to clipboard

Copied

Migrated data from backup to new hard drive.  LR4 works, and catalog shows up but there are only boxes where there should be images.  Any idea how to solve this?

Thanks.

Don

Views

328

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Aug 10, 2017 Aug 10, 2017

Votes

Translate

Translate
LEGEND ,
Aug 09, 2017 Aug 09, 2017

Copy link to clipboard

Copied

Show us a screen capture.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 10, 2017 Aug 10, 2017

Copy link to clipboard

Copied

Screen Shot 2017-08-10 at 12.15.35 PM.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 10, 2017 Aug 10, 2017

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 11, 2017 Aug 11, 2017

Copy link to clipboard

Copied

Tried the suggestion from the article.  It does not work.  It does not seem to be any problem with the monitor, I have the same issue regardless of monitor or profile.  It seems to be an issue with FINDING the files somehow.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 11, 2017 Aug 11, 2017

Copy link to clipboard

Copied

There are no indications (exclamation point icon or question mark icon) shown in your screen capture to indicate that Lightroom can't find the files.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 10, 2017 Aug 10, 2017

Copy link to clipboard

Copied

Can also be a corrupt Preview folder-

Lightroom error on preview cache or displays gray thumbnails

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 11, 2017 Aug 11, 2017

Copy link to clipboard

Copied

YES!  That was it!!

Soooo cool to see the images popping back up - like family history rebuilding.  Thank you SOOOOOOO much!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 11, 2017 Aug 11, 2017

Copy link to clipboard

Copied

Well... That was mostly it.  Many images have returned but now seeing many ! in black circle with boxes of missing picturesScreen Shot 2017-08-11 at 8.33.30 AM.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 11, 2017 Aug 11, 2017

Copy link to clipboard

Copied

UPDATE-

Ok. It's a permissions thing.  I went into the folder containing the ! marked photos and it says: "You don't have permission to open the document..."  But I should.  Solution here?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 11, 2017 Aug 11, 2017

Copy link to clipboard

Copied

Yes, you have to go into your operating system (Windows or OSX) and change the permissions on the folders so you have WRITE permission.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 14, 2017 Aug 14, 2017

Copy link to clipboard

Copied

LATEST

YES!  Nailed it, exactly right.  Thank you. Whew...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines