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Is there a way to use a SHA-2 certificate, to sign documents for the newest Adobe Acrobat Reader DC version? Evey time when we try to sign a PDF document with a SHA-2 certificate, it shows de error message: Your device does not support the SHA256 required

Guest
Aug 11, 2017 Aug 11, 2017

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Is there a way to use a SHA-2 certificate, to sign documents for the newest Adobe Acrobat Reader DC version?

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LEGEND ,
Aug 11, 2017 Aug 11, 2017

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What device are you trying to use?

Signing using sha256 by default using many different smart cards

Since Acrobat/Reader can handle the certificate on a PC/Mac I expect as the message state the device you are using does not support or the implementation of Reader on your device does not support external certificates including Adobe's.

There are many features of Acrobat/Reader that are not supported on mobile devices and Reader on mobile devices.

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Guest
Aug 16, 2017 Aug 16, 2017

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We are trying on PC and Mac with a AthenaSmartCard Reader. The smartcard reader model is ASEDrive V3C R. However, when the document is signed the LTV statement looks like enabled, but once we send the document via e-mail, flashdrive , for example, the LTV statement appers as disabled. We think that the problem is when the digital signature created on the document.

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