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Salta el error 0x00007

New Here ,
Aug 12, 2017 Aug 12, 2017

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Hola, como dice el titulo, al abrir o intentar ejecutar Adobe Ilustrator CC salta el error 0x00007, no se muy bien que sucede porque supongo que mi computadora banca el programa y lo corre con decencia. Tal vez esto tenga que ver con que uso Windows 7, no se la verdad

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Adobe
Community Expert ,
Aug 12, 2017 Aug 12, 2017

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I don't think it has anything to do with Windows 7 because I am running Illustrator CC on Windows 7 and have never encountered that message.

There are several videos addressing this issue. One is SOLUCIÓN ERROR "0XC000007B" COLECCIÓN ADOBE CS5 Y CS6 - YouTube If you do a search on this issue you may find a solution.

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Adobe Employee ,
Aug 14, 2017 Aug 14, 2017

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Hi nanol,

As per your query you are getting error  0x00007 error while loading Illustrator . In order to solve this issue we would require some more details like:

Are you using Windows 7 Service Pack 1?

Exact Version of InDesign?

Also you may refer to the link mentioned below

Unable to start Illustrator CS6 64-bit on Windows 7

Please feel free to ask if you have any further questions.

Regards

Srishti

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New Here ,
Aug 20, 2017 Aug 20, 2017

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Muchas gracias, disculpa pero no estaba enterado de que fuera necesario el SP1, ya que la version CS6 de Adobe Flash (Animate) funciona sin este en mi ordenador, reitero, gracias

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Adobe Employee ,
Aug 21, 2017 Aug 21, 2017

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Hi nanol,

It may work sometimes, but application with latest updates will require SP1. Please check the CS6 section of below mentioned  link.

System requirements | Adobe Illustrator

Regards

Srishti

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