Sound does not match with images

[tran20170814]

I record phone screen to a video file with frame rate is 54 fps. When I play this video on PC, it's good. But when I open this video on PR CC 2014, the sound does not match with images on screen. I think the sound is faster than images. How to re render video and keep matching like source video? I don't know how to set frame rate 54fps?

Thank you !!

[John T Smith]

Exactly what is INSIDE the video you are editing?

Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing - For Windows Internet Explorer press the PRINT SCREEN button on your keyboard, and then do CTRL-V to paste the screen print from the clipboard into a forum message

Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

- when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view

.

Does your video use a VARIABLE Frame Rate? See https://forums.adobe.com/thread/1110005

If yes, use https://handbrake.fr/ open source transcoder/converter to convert to Constant Frame Rate

[tran20170814]

thank you very much, you saved my life !!!

I did what you said and everything is ok now.

thank you again

(the key is https://handbrake.fr)

my full story:

I used Sony Z Ultra phone to record screen (game play)

I used built-in recording feature of that phone, does not require any more recording software

but build-in feature has no option to choose framerate

when I done recording, I copied final file to PC (mp4 file), and I saw framerate of that mp4 is 54 fps

[Ann Bens]

You need to convert the files first before bringing them into Premiere.

54 fps is not standard.

use Handbrake to set it to Constant Framerate.

[Jim_Simon]

What do you record the screen with?  (I recommend a camera, rather than software, as the former will record proper video.)