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Sign in Required for Trial Software

New Here ,
Jul 29, 2017 Jul 29, 2017

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So Adobe Flash Professional CC was installed onto my school laptop by the school. It used to work perfectly fine and I had no problems with it. However, today, when I opened it up, a notice came up saying 'Sign in Required' and talked about some things to do with trial software. It repeatedly asks me to sign in and when I do, says 'start trial for 30 days' or something like that. How do I get rid of it? It also previously had messages saying the serial number doesn't work and to uninstall and reinstall and that I had to sign in before 367967 days but now it's only the 30 days one.

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Community Expert ,
Aug 01, 2017 Aug 01, 2017

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do you have the cc desktop app installed on your computer?

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New Here ,
Aug 14, 2017 Aug 14, 2017

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If by CC you mean Creative Cloud, then no.

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Adobe Employee ,
Aug 14, 2017 Aug 14, 2017

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Did you try checking with your administrator that is in charge of licensing?

Thanks,

Preran

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Adobe Employee ,
Aug 02, 2017 Aug 02, 2017

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Can you try the solutions in this doc Stop Creative Cloud from reverting to trial mode and let us know if it helped? If your software was installed by an administrator, get in touch with the person for help.

Thanks,

Preran

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