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Error 0xc0000022 open Adobe InDesign CC 2017

New Here ,
Aug 13, 2017 Aug 13, 2017

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Estou utlizando Windows7 e ao abrir adobe indesign cc 2017 esta ocorrendo o erro: 0xc0000022, alguém poderia me ajudar com a solução?

Obrigado

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correct answers 1 Correct answer

Community Expert , Aug 14, 2017 Aug 14, 2017

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Community Expert ,
Aug 14, 2017 Aug 14, 2017

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InDesign CC 2017 is supposed to work on Windows 7 as long as Service Pack 1 is installed. That specific error message can be triggered by either a specific program or by Windows itself. If everything else is working on your PC then it is probably a compatibility problem caused by the fact that Windows 7 was released in 2009 and newer software may or may not run successfully on an old system. It may be necessary to update your OS if you want to run the latest software.

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New Here ,
Aug 14, 2017 Aug 14, 2017

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Neste caso, o win7 ja esta funcionando corretamente e com service pack1, mas não posso atualizar o sistema operacional agora, como efetuo o cancelamento da assinatura, pois estou dentro do prazo dos 14 dias para devolução? Obrigado!

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Community Expert ,
Aug 14, 2017 Aug 14, 2017

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