• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Program error

Community Beginner ,
Aug 14, 2017 Aug 14, 2017

Copy link to clipboard

Copied

I am receiving this error when I go to Image - Adjustments - Brightness and Contrast:

Could not complete the Brightness/Contrast command because of a program error.

The error also occurs when accessing the Equalize tab under Image - Adjustments.

Views

3.3K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Aug 14, 2017 Aug 14, 2017

I have uninstalled and reinstalled PS and the problem has been cleared up. Everything else I use on a regular basis was working fine, but obviously there was some small glitch in the installation. Thanks you all for he responses

Votes

Translate

Translate
Adobe
Engaged ,
Aug 14, 2017 Aug 14, 2017

Copy link to clipboard

Copied

If the active layer has no pixels in the selected area (transparent), you'll get that error.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Aug 14, 2017 Aug 14, 2017

Copy link to clipboard

Copied

Also, have you tried a brightness/contrast adjustment layer to see if that works?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 14, 2017 Aug 14, 2017

Copy link to clipboard

Copied

I normally use an adjustment layer for Brightness Contrast, but there is no visible modification. That was what promped me to use image/adjust which produced the error.

There is only one layer and it is active.

I have tried on about a dozen other images and get the same error on each.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 14, 2017 Aug 14, 2017

Copy link to clipboard

Copied

Hi

Can you show a screenshot with the layers panel visible and the image window immediately before making the image adjustment?

You might also want to try a preference reset in the meantime. Go to Preferences >General > Reset Preferences on Quit. You will need to restart Photoshop after clicking OK.

Dave

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 14, 2017 Aug 14, 2017

Copy link to clipboard

Copied

I have uninstalled and reinstalled PS and the problem has been cleared up. Everything else I use on a regular basis was working fine, but obviously there was some small glitch in the installation. Thanks you all for he responses

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 14, 2017 Aug 14, 2017

Copy link to clipboard

Copied

You might not have a layer selected.

Try flattening a copy of the image and see if you get the same error.

If not, make sure you have a layer selected.

You may want to try MACnTUTOR's very excellent suggestion of trying an adjustment layer.

HTH

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 15, 2017 Aug 15, 2017

Copy link to clipboard

Copied

Glad you're sorted

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 16, 2021 Aug 16, 2021

Copy link to clipboard

Copied

LATEST

I first got into this error when editing a PNG file screenshot from an IPhone. When I used the same picture but taken from my DSLR I got no problem. My conclusion was the selected pixels are too little/ too small. I went back to the PNG file from the IPhone, selected a larger area, and it works fine. So using a higher resolution picture or selecting a larger area of the image will solve your issue. Stay safe and healthy!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines