Acrobat not working after reinstall - file not found

[hollyl32998771]

My hard drive crashed and I had to reinstall Acrobat X pro. It worked yesterday, now if I try to open a file from the server that was existing in the first place (server is a different computer), it says file not found.  I an get it open if I open Acrobat then open the file but it won't let me open multiple files at once, it closes the first one. What is going on? I already did uninstall and reinstall and have run an update. Help,we need functionality.

[Tariq Dar · Accepted solution]

Hi Hollyl,

Sorry for the delay in response.

If you already have found a solution to this issue, you may respond to this thread with your findings that will other users.

Firstly, check if you have any pending updates. Launch Acrobat> Help > Check for Updates.

Also, try the repair installation, launch Acrobat> Help> Repair installation. You may try whitelisting the location, launch Acrobat>Edit>Preferences>Security (Enhanced) > Privileged locations. Restart the machine and try again.

Let us know if that helps.

-Tariq Dar