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cannot download: Error getting License. License Server Communication Problem: E_ACT_NOT_READY

Community Beginner ,
Aug 19, 2017 Aug 19, 2017

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I encountered the following message when I tried to download from our library to my MacBook Air (running Sierra). The last time I downloaded a book was about a year ago (prior to mac update). Worked fine then.

Can anyone help?

cannot download:

Error getting License. License Server Communication Problem:

E_ACT_NOT_READY

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Community Beginner ,
Aug 19, 2017 Aug 19, 2017

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Just found answer in previous post, re hidden file activation.dat. Deleted and reactivated. Worked great!

Thanks

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New Here ,
Aug 08, 2019 Aug 08, 2019

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I have the same problem as this person

Error getting License. License Server Communication Problem:

E_ACT_NOT_READY

I have this problem on a new Mac Book Air with Mac OS Mojave. I had no problem on my old Mac downloading library books. I have uninstalled and reinstalled the Adobe software with no luck. Someone help please. Adobe was no help on the phone support since the Digital Edition is a free product!

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New Here ,
Aug 08, 2019 Aug 08, 2019

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Correct

Sent from Yahoo Mail on Android

On Thu, Aug 8, 2019 at 4:38 PM, smitak20841702<forums_noreply@adobe.com> wrote:

cannot download: Error getting License. License Server Communication Problem: E_ACT_NOT_READY

created by smitak20841702 in Adobe Digital Editions - View the full discussion

I have the same problem as this person

 

Error getting License. License Server Communication Problem:

E_ACT_NOT_READY

 

I have this problem on a new Mac Book Air with Mac OS Mojave. I had no problem on my old Mac downloading library books. I have uninstalled and reinstalled the Adobe software with no luck. Someone help please. Adobe was no help on the phone support since the Digital Edition is a free product!

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New Here ,
Aug 08, 2019 Aug 08, 2019

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Do you have a solution to my problem? Does anyone have a step by step to the error message on the Mac?

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