How do I cancel a subscription?

[nikan42856440]

Hello!

Subscription: Monthly plan.  How do I unsubscribe? Please help me.

[Ned Murphy]

Learn about cancelling your Adobe Creative Cloud plan subscription

Contact Customer Care

[nikan42856440]

I do not have a button "cancel plan"...

[nikan42856440]

And i cant use chat with customers care... only forum.

[Ned Murphy]

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_sti...

[Sheena Kaul]

Hi Nika,

Please see Contact Support FAQ: Unable to reach support through the "Contact US" link  as you have mentioned that you are unable to reach support.

Let me know if you still face issues.

Regards,

Sheena

[Nancy OShea]

1.  From a desktop browser like Firefox or Chrome, log-in to your account at http://www.adobe.com with your email and password.

2.  Click on Manage Plan

3.  Click on Cancel Plan

[Bani Verma]

Moving to Adobe Creative Cloud​