Camera Raw 9.12 crashes on Mac OS 10.11.6

[phaida]

Since I updated to version 9.12, Camera Raw makes my computer crash completely. (I work on an old Mac Pro (2008), 2 x 2,8 GHz Quad-Core Intel Xeon).

Can I go back to the previous version of Camera Raw?

[Jeff Arola · Accepted solution]

See if unchecking Use Graphics Processor in the Camera Raw Preferences makes any difference.

Go to Photoshop CC>Preferences>Camera Raw, uncheck Use Graphics Processor and then restart photoshop.

[phaida]

It works! Thank you so much!!!

Have a nice weekend!

[Jeff Arola]

It's possible, depending on your graphics card, you can download updated drivers from Nvidia or AMD Radeon

and that might cure the crash of camera raw with Use Graphics Processor enabled.

[ramytalal]

Hello,

I'm having the same issue but on Windows 10. I have the newest Nvidia drivers installed.

If I open a .CR2 file in Photoshop or Bridge the application crashed. I tried to disable 'Use Graphics Processor' but that didn't make a difference.

[Jeff Arola]

You unchecked Use Graphics Processor in the Camera Raw Preferences?

You might have to uncheck Use Graphics Processor in the photoshop preferences and then restart photoshop and try a cr2 file.

Edit>Preferences>Performance

[ramytalal]

Yes, I unchecked both.