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tab interface will not allow tabs to be moved or reordered

Community Beginner ,
Aug 09, 2017 Aug 09, 2017

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I use Adobe Acrobat Reader DC daily and frequently have multiple documents open at the same time.  I open several docs at once and then use the tab interface to move the tabs into the order I need them in to accomplish my tasks.

During an online session with my IT department they uninstalled Reader DC reloaded it from the website.  After the re-installation the program will open the multiple windows with tabs, but I can no longer move or reorder the tabs.  It advised this might be a new version and that function was disabled.  I checked the version numbers before and after the IT session as they are the same.

Is there an setting that can be changed to allow the tabs to be reordered with multiple windows open?

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Community Expert ,
Aug 10, 2017 Aug 10, 2017

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What version do you use?

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Community Beginner ,
Aug 10, 2017 Aug 10, 2017

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The most recent version that is available on the adobe website.

Adobe Acrobat Reader DC (17.012.20093)

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Community Expert ,
Aug 10, 2017 Aug 10, 2017

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OK. This is one of the bugs in this version.

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Community Beginner ,
Aug 10, 2017 Aug 10, 2017

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Understood.  Any indication on when/if there will be a correction to the problem?

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Community Expert ,
Aug 10, 2017 Aug 10, 2017

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I don't know.

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New Here ,
Aug 11, 2017 Aug 11, 2017

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I do the same thing, up to 8 docs opened and rearrange in the order, supper helpful. Hope this gets fixed soon!! Hope it's just a bug and not a permanent change.

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Community Expert ,
Aug 11, 2017 Aug 11, 2017

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Install the latest update.

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Community Beginner ,
Aug 11, 2017 Aug 11, 2017

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This still is not fixed in the latest update. This is super aggravating as I do a lot of work with pdf's everyday for work and cannot organize my tabs anymore, nor can I take a tab from a different window and add it to another anymore.

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Community Expert ,
Aug 11, 2017 Aug 11, 2017

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It is now working in Adobe Acrobat DC.

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Community Beginner ,
Aug 11, 2017 Aug 11, 2017

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I just updated Adobe Acrobat Reader DC from version 2017.012.20093 to version 2017.012.20095 and I can confirm that the issue is still there.

I uninstalled and also reinstalled, then updated to the newest version and that did not fix it either.

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Community Beginner ,
Aug 11, 2017 Aug 11, 2017

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I can confirm that problem. Just a few minutes ago I had to restart my PC because the Reader crashed after an update - which btw was very annoying as I wasn't able to save some work I had done in the meantime (saving actually brought the trouble) - and after installing updates I encountered that issue. As I am restarting only every 40-50 days I had to do multiple updates of Acrobat Reader at the same time. I can definitely confirm therefor that this issue has been within the last two versions. I hope it can be fixed soon as I am also currently using multiple, i.e. up to 20 pdfs at the same time and I have to arrange them the way it fits the best in every specific situation. Pretty irritating as you cannot even move them from one screen to another without detaching them in a single window. To get the wished arrangement you have to reopen them in the correct order.

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Community Beginner ,
Aug 11, 2017 Aug 11, 2017

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Not to mention that once you pull a specific tab from your main Adobe Reader window to do, lets say some split screen work between two pdf's or whatever it may be, you will never be able to put that tab back into your main window without closing it and reopening the document and then, again, the documents are sorted in whatever order they were opened. Very aggravating today at work for me as I presume it has been for you as well Michael.

I hope they fix this issue in a timely manor. It was broke in 20093 and still broke in 20095 (which I feel should have addressed and fixed this issue).

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Community Beginner ,
Aug 11, 2017 Aug 11, 2017

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Yes, you are totally correct. Very unfortunate imo. The only reason why I don't restart my computer more often is to not to have to reopen all pdfs in the correct order, to find the correct pages and to gather my last remarks. That would also be a nice feature to add in the future - session saving. But now it is becoming even more complicated

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Community Expert ,
Aug 13, 2017 Aug 13, 2017

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Re session saving: I've developed a tool that allows you to do it in Acrobat/Reader. You can find it here: Custom-made Adobe Scripts: Acrobat/Reader -- Save and Load Sessions

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Community Beginner ,
Aug 13, 2017 Aug 13, 2017

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Nice! Good to know! Will give it a try as soon as this issue here is fixed.

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Community Beginner ,
Aug 20, 2017 Aug 20, 2017

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Has anyone else tried this script to save sessions? This would be a great feature to have but looking for independent input. Tx

P.S. - The workaround for tab reorder worked on my Win10 Pro, but annoying as I also use Adobe on a Win7 Pro machine too. Hope it gets fixed soon.

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Community Expert ,
Aug 20, 2017 Aug 20, 2017

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Community Beginner ,
Aug 20, 2017 Aug 20, 2017

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Doesn't work for me, already tested it some days ago. Unfortunately I am receiving an error when trying to open a saved session: Error while opening the requested document.

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Community Beginner ,
Aug 20, 2017 Aug 20, 2017

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Tx...but michaeld93087750​ doesn't agree. I checked out the thread on Stackoverflow....seems there are two options. Not being an aficionado of Javascript, what if any negative effects of using a script in Adobe?  😉 just being appropriately paranoid here. I'd like to try it 'cause I am surprised Adobe does not have the ability to save at least the last session like Chrome, etc....or is that something they reserve for paid Adobe software?...which I would love but it's way too expensive, and now with the subscription only model I would not add yet another regular payment to my budget.

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Community Expert ,
Aug 20, 2017 Aug 20, 2017

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I can assure you that my script works well for all of the customers who purchased it. Did you try the free demo version?

And no, the paid-for Acrobat doesn't have this feature, either.

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Community Beginner ,
Aug 22, 2017 Aug 22, 2017

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It wasn't made clear before it was a commercial item, which it should have been. No point in trying a demo version cause I don't need it enough to pay for it. Tx anyway.

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New Here ,
Aug 14, 2017 Aug 14, 2017

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I have exactly the same problems. So annoying!

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New Here ,
Aug 11, 2017 Aug 11, 2017

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I have installed the update since posting earlier as well and problem is still there.

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New Here ,
Aug 12, 2017 Aug 12, 2017

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I am also having this issue.... Please someone fix this!

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