PDFs slow to open?

[monicab9292798]

My client's clients are complaining that the PDFs we're creating for them are slow to open. I have never heard this complaint before and neither has my client. I realize this is a shot in the dark, not knowing my client's clients' OS or any other particulars. Has anyone else encountered this problem?

Thanks!

Monica

[monicab9292798]

I have some more information: the client is using standard Windows 10 PDF reader (Edge browser) and the PDFs are taking several minutes to load.

[try67]

This is not an Adobe application. Report the issue to Microsoft.

On Wed, Aug 23, 2017 at 6:39 PM, monicab9292798 <forums_noreply@adobe.com>

[monicab9292798]

Thank you, I will explore this issue with Microsoft.