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Problème au démarrage de Indesign

New Here ,
Aug 22, 2017 Aug 22, 2017

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Bonjour à tous, j'ai fait mes update de Mac OS et voilà j'ai des problèmes avec les fenêtres d'ouvertures de InDesign et Photoshop.

Dans Indesign la fenêtre d'accueil reste bloquée au milieu de l'écran et pas moyen de la faire disparaître à moins de redémarrer le logiciel. J'ai détruit les préférences et rien n'y fait. Je ne peux travailler avec cette foutu fenêtre devant ma page...

Capture d’écran 2017-08-22 à 14.06.48.png

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Community Expert ,
Aug 22, 2017 Aug 22, 2017

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Delete the preferences.

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New Here ,
Aug 22, 2017 Aug 22, 2017

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i tried this «Delete de preferences» but not result after that. The problem persist

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Aug 22, 2017 Aug 22, 2017

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Hi Carole,

How did you delete the InDesign preferences? I mean the workflow. Please check: Set preferences in Adobe InDesign

Did you restart the computer, if not, please do and then check.

Regards,

Om

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New Here ,
Aug 23, 2017 Aug 23, 2017

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No change. I delete and restart again and no change ;(

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Adobe Employee ,
Aug 23, 2017 Aug 23, 2017

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Hi,

Also try deleting the cache. There are two methods to do this.

I would recommend you try not using the key board shortcut method...

Use the manual method to delete both the cache and preferences.Troubleshooting 101: Replace, or "trash" your InDesign preferences

-Aman

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New Here ,
Aug 25, 2017 Aug 25, 2017

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Hi, i deleted preferences and cache manually and restart.

i tried automatically too before and no change.. my problem it's always there. I have the same problem with photoshop... but that one it's a fantom window....

These problems began with the installation of the last version of MAC OS Sierra last week

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