URGENT!!! CANCEL SUBSCRIPTION!! [Locked. Duplicate post.]

[john_rayb39008914]

I've been trying to cancel for some time before my subscription reaches 14 days.  The poor customer service is really frustrating. I just need my subscription cancelled and get a refund. Order date is August 13, 2016. Someone please look into this I really need help to get it cancelled. I've tried everything on the website.

[dj_paige]

We're not Adobe here. We're just Lightroom users.

You need to contact Adobe, or find your subscription on the Adobe web site and cancel it there.

Also, as far as I know, the trial subscription is 7 days.

[john_rayb39008914]

I saw a post yesterday requesting is subscription cancelled and got it So I thought I'd do the same.

I don't see any cancel plan on the abode website and contacting Adobe is really hard and just doesn't work at all and this is not trial subscription.

[John Waller]

I don't see any cancel plan on the abode website

Try Learn about cancelling your Adobe Creative Cloud plan subscription

[john_rayb39008914]

I have tried that too and doesn't help at all. I am posting because I've seen other members post too and  get their subscription cancelled directly by a customer service representative.

[Nancy OShea · Accepted solution]

See Reply #6 & #7.

Re: How do I cancel a subscription?

[Rajashree Bhattacharya]

I have replied to your previous post, please check.

Regards

Rajashree