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Problem instalation element 3d AE cc 2017

New Here ,
Jan 11, 2017 Jan 11, 2017

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please help how to fix this problem ? i need help problem.pngss dxdiag.png

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correct answers 1 Correct answer

Community Expert , Jan 12, 2017 Jan 12, 2017

You're running Element 2.2.0. 2.2.2 was released for CC 2017 compatibility: VIDEO COPILOT | Element 3D V2 - 3D Object based Particle Plug-in

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Jan 11, 2017 Jan 11, 2017

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Hi Afianrazi,

Element 3D is a 3rd party effect from video Copilot.

Contacting Videocopilot Support (support@videocopilot.net) would be the best option.

Thanks,

Kulpreet Singh

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New Here ,
Jan 11, 2017 Jan 11, 2017

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problem opengl.png

this problem from here

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Community Expert ,
Jan 12, 2017 Jan 12, 2017

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You're running Element 2.2.0. 2.2.2 was released for CC 2017 compatibility: VIDEO COPILOT | Element 3D V2 - 3D Object based Particle Plug-in

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New Here ,
Aug 24, 2017 Aug 24, 2017

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Ok but how do we install Element 3D for it to patch in the first place, since the 2.2.0 setup file cant find any version of After Effects to install?

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Community Expert ,
Aug 24, 2017 Aug 24, 2017

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Log into your VCP account and go to the Downloads section. You'll see a full install of Element 3D 2.2.2, which means you won't need the patch file.

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