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Adobe CC x64 bits [Reader does not respond]

New Here ,
Aug 20, 2017 Aug 20, 2017

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Hi, I'm having problems, when I start adobe reader does not respond, the problem is that my Adobe cc is 32 bits and my computer is 64 bits but I do not know how to download adobe cc 64 bit someone who has the same problem or knows the solution?

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Community Expert ,
Aug 20, 2017 Aug 20, 2017

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Reader is a free program that is not installed with a Cloud subscription - Reader downloads https://get.adobe.com/reader

I do not know if there is a 64bit version of Reader, check at the above link

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New Here ,
Aug 26, 2017 Aug 26, 2017

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Hi, thank you very much but my problem is with adobe CREATIVE CLOUD no Adobe Reader 😕

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Community Expert ,
Aug 20, 2017 Aug 20, 2017

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Adobe Acrobat Reader DC should work on all computers.

Adobe Acrobat Reader DC Install for all versions

If you're on Windows, did you try Right-Click > Run as Administrator?

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Aug 26, 2017 Aug 26, 2017

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Hi, thank you very much but my problem is with adobe CREATIVE CLOUD no Adobe Reader 😕

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Community Expert ,
Aug 26, 2017 Aug 26, 2017

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Then why did you say "READER does not respond"?

Acrobat READER is a free program.  It is not part of Creative Cloud Apps.

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Aug 26, 2017 Aug 26, 2017

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The Cloud manager is 32bit to run on all computers... SOME programs (such as Premiere Pro) are 64bit

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

What is the exact error message that you see?

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