Letters "Fi" not seen in Reading mode

[akhiln]

I have been facing a strange issue using the adobe reader in my asus zenfone 2. While reading I prefer using the "Reading mode" feature of adobe reader but whenever I switch to Reading mode, wherever the letters "fi" are present , it is not shown . For eg. First becomes rst and proficient becomes procient , etc , etc Please see the screenshot attached. for further info. Please let me know no how I can fix this . Thanks!

[Adorobat]

Hi akhiln,

Could you please let me know the version of Acrobat Reader installed on your Android?

To check the version, launch Reader>tap 3 vertical dots in the top right corner of the screen>Help.

Tap three vertical dots again and select About Adobe Acrobat

Also, try to read other pdf file and see if this behavior still continues.

[akhiln]

Version is 16.3.2

Build number 160489

Its the same issue with all pdfs as far as I can see.

Doesn't anyone else face this issue?

Sent from my ASUS

[Adorobat]

Hi akhiln,

Thank You for sharing the information.

Would it be possible for you to share the pdf file with us, i have sent you a private message for the same.

Thank You,

Shivam

[akhiln]

Hi Team ,

Check the same pdf in Single mode

Here it is again in continous mode:

And this issue is not for only this pdf. Issue persists in all the pdfs I open in Continous mode. Please check!

My phone is the Asus Zenfone 2 with Intel architecture.

[Adorobat]

Hi akhiln,

This is a known issue, we shall try to fix it in one of our future releases.

Thank You for your patience.

[akhiln]

Thanks a lot. please let me know once it is resolved.

Sent from my ASUS

[Adorobat]

You're Welcome!

[ttamo]

How long will it take?

It's August 2017, and I still see this bug.

I cannot read

Think Python 2e – Green Tea Press

in reading mode because the word "first" is rendered as "rst" every single time.

[MeenakshiNegi]

Hi Ttamo,

We have tried to replicate the issue at our end and the text with "Fi" appears correctly.

As you are still experiencing the issue with "Fi" text in Reading Mode, could you please share the Adobe Acrobat Reader version installed on your device.

Please make sure that the application is updated to the latest patch released.

Also, let us know the OS version on your Android device.

We will be waiting for your response.

Let us know if you have any questions.

Regards,

Meenakshi

[Arendijus]

Hi, I have the same issue. Mind with the same ebook 'Think Python'.

Acrobat Reader v18.2.0.182935

Thanks.

[MeenakshiNegi]

Hi Arendijus,

As you are experiencing the similar issue, could you please confirm the make and model of the device you are using.

Also, let us know how exactly you are opening the ebook in the Adobe Acrobat Reader mobile application.

Do you convert the ebook to PDF format?

Can you share the PDF file of the book that you are referring to?

Will be waiting for your response.

Regards,

Meenakshi

[Arendijus]

Hi Meenakshi,

My phone is Lenovo Moto X Force with Android 7.0.

You can download the eBook from

http://greenteapress.com/thinkpython2/thinkpython2.pdf

Thanks

[MeenakshiNegi]

Hi Arendijus,

I have checked the file that you have shared above.

It opens fine without any issue on our end.

Check the screenshot below.

Could you please try updating the OS version on the device?

Or check on another device with latest OS version.

We have tried to replicate the issue on Android 8.1.

Please check once and let us know if you experience the issue on the latest version as well.

Regards,

Meenakshi

[Arendijus]

Hi there,

Your screen shot is in 'Continuous' mode, wich works fine on my device too. The issue arrises in 'Reading Mode'.

Regars.