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Unlicensing an Adobe Stock item | Interface usability issue

New Here ,
Aug 28, 2017 Aug 28, 2017

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It appears that a huge number of people have this problem, so maybe your interface people could look into it because it's too easy to make this mistake.

I accidentally licensed an item in Adobe Stock that I though I was adding to my library. The item is #110178706.

How do I un-license the item?

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correct answers 1 Correct answer

Adobe Employee , Aug 29, 2017 Aug 29, 2017

Hi Kevin,

As you have accidentally licensed the above-mentioned images, I have added 3 image credits to your account so that you can license different images instead.

Also, please see Stock FAQ: How to license an image with Adobe Stock? in order to license Adobe Stock images.

Hope that helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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New Here ,
Aug 28, 2017 Aug 28, 2017

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And again: #131789561

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New Here ,
Aug 28, 2017 Aug 28, 2017

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And again: #168254312

It's extremely, extremely frustrating.

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Adobe Employee ,
Aug 29, 2017 Aug 29, 2017

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Hi Kevin,

As you have accidentally licensed the above-mentioned images, I have added 3 image credits to your account so that you can license different images instead.

Also, please see Stock FAQ: How to license an image with Adobe Stock? in order to license Adobe Stock images.

Hope that helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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