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1. Re: User Directory Connection failure
AJE183 Nov 8, 2008 4:49 PM (in response to LJRP)Hi sorry to hear your having issues
I cant help however are you able to advise how you use your product, We are a small web buliding company who would like to give the caperbilities of Contribute to our clients however if every client has to buy contribute at retail prce this may not be the best option what would your advice be or who should I talk with?
regards Alan -
2. Re: User Directory Connection failure
Dominic Michael Nov 21, 2008 2:52 AM (in response to LJRP)Can you please check with your LDAP setting in the CPS console? -
3. Re: User Directory Connection failure
ajy Feb 17, 2009 7:54 AM (in response to LJRP)We are experiencing this as well after a couple years of it working fine.
Anyone have an idea what is causing this? No changes were made to CPS, and it fixes itself after a few hours or more.
I notice the Adobe forums have more questions than answers, but if someone knows it would be greatly appreciated. -
4. Re: User Directory Connection failure
kcikci Mar 25, 2009 2:06 PM (in response to ajy)Our CPS had been working perfectly up until a few weeks ago as well.
Our users now receive the "User Directory Connection Failure" with message" End of file or no input: 'Operation interrupted or timed out'
This is only when the Contribute client is connecting. When I go into the CPS User Directory settings and do a test search and the Authentication test it works fine. Furthermore, when I try the Contribute client installed onto the same workstation as the CPS the client connection fails with the same error.
I have now completely un-installed the CPS server and reinstalled it onto another server and I am having the exact same issue. No progress at all.
Any suggestions would be appreciated.
Thanks,
Lynn -
5. Re: User Directory Connection failure
G_Ss Apr 11, 2011 2:01 PM (in response to LJRP)Does anyone have a solution to this issue?
I also received the "User Directory Connection Failure" with message" End of file or no input: 'Operation interrupted or timed out' message when attempting to Enable User Directory in Contribute.
When I'm in the CPS User Directory settings and do a test search and the Authentication test it works fine.
Any suggestions would be appreciated.
Thanks,
Greg -
6. Re: User Directory Connection failure
Dominic Michael Apr 20, 2011 11:31 PM (in response to G_Ss)Please make sure the Publishing server URL provided in Contribute is correct.
For example: https://<IP ADDRESS>:8900/contribute
The URL is case sensitive.


