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durée de la période d'essai photoshop CC / photoshop trial period

New Here ,
Aug 29, 2017 Aug 29, 2017

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J'ai téléchargé la version d'essai de  photoshop CC pour une durée de 30 jours comme il était indiqué. Or, après installation la fenêtre s'ouvre et il est écrit " il vous reste 7 jours" .... comme je partais en vacances pour qques jours après, je n'ai pas pu utiliser ma période d'essai. Il y a t-il un recours possible ? si ce n'est pas possible, je pense que j'irai acheter un autre logiciel car j'ai la nette impression de m’être fait avoir....

I downloaded the trial version of photoshop CC for a duration of 30 days as it was indicated. However , after the setting the window opened with the message " you have 7 days left".... as I was leaving on holidays for a few days after that, I didn't have the opportunity to use my trial period. Is there a possible recourse to get a trial period for 30 days ? If there is no possibility , I think I will buy another software as I do feel I was fooled ....

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Community Expert ,
Aug 29, 2017 Aug 29, 2017

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New Here ,
Aug 30, 2017 Aug 30, 2017

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Then WHY MENTIONNING 30 DAYS ??? I am really furious ! I wouldn’t have downloaded it when I did had I known it !

That is not correct and respectful to customers ! If the site says 30 days then we should be able to use it for 30 days…. Mere question of logic ! If the trial lasts 7 days, I still don’t understand why they fool people by mentionning 30 days !

Provenance : Courrier pour Windows 10

De : John T Smith

Envoyé le :mercredi 30 août 2017 03:46

À : Fabienne Faure

Objet :[Adobe Creative Cloud] durée de la période d'essai photoshop CC / photoshop trial period

durée de la période d'essai photoshop CC / photoshop trial period

created by John T Smith in Adobe Creative Cloud - View the full discussion

Trials are now 7 days https://forums.adobe.com/thread/2151685

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