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Any ideas here, when I open "Export As..." All other windows seem ok...
Photoshop CC, 2015 27inch mac - sierra
Hello! do you use a font management software? do you have a several copies of Helvetica Neue installed? See: https://feedback.photoshop.com/photoshop_family/topics/font-issue-in-photoshop-export-as-menu-interface
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Is there not an Adobe person here who can help?
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Hello! do you use a font management software? do you have a several copies of Helvetica Neue installed? See: https://feedback.photoshop.com/photoshop_family/topics/font-issue-in-photoshop-export-as-menu-interf...
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Im running suitcase fusion, so it should be sorting the conflicts out!!!
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Hi, just read the post - yes turned off all other Helvetica neue and is ok! - now have to go back to Quark and hope all is working there - thought suitcase was supposed to stop this happening!
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Hi Angie,
It looks as if you may have either a font missing or one has become corrupt and as a result you are getting a font substitution that's producing nonsense. As PECourtejoie​ suggests this could be due to a font management program. I have Suitcase Fusion 6 and it is very buggy with Photoshop.
The link below is to a font troubleshooting guide. There is a button that allows you to download a font testing script 'FontTest.jsx' You then copy the script to your scripts folder that is generally located at
'C:\Program Files\Adobe\Adobe Photoshop CC 2017\Presets\Scripts'
Start Photoshop and you will find under the 'Help' menu the font test script. Run the script, it will take some time, but it will identify any fonts Photoshop is having difficulties with. It will also clear the Photoshop font cache which is a good idea. Give these things a try and tell us if there is a change. Also if you have not restarted the computer lately do that as a precaution.
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Thank you Terri, I was having huge font problems with the new mac and conflicts with Sierra so bought Suitcase fusion to sort it all out - Ill try the link above - many thanks!!
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Terry - sorry where is the link for the script?
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Hello, Scroll down to solution 5: https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop.html
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thanks for that. I had complete mind fade and totally forgot to give the link lol
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Ive run the script its tested all fonts and found no problems, cleared cache and its still corrupt!