• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Corrupted window text...

Explorer ,
Aug 29, 2017 Aug 29, 2017

Copy link to clipboard

Copied

Any ideas here, when I open "Export As..." All other windows seem ok...

Photoshop CC, 2015 27inch mac - sierra

Screen Shot 2017-08-29 at 14.04.08.png

Views

605

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Aug 30, 2017 Aug 30, 2017

Hello! do you use a font management software? do you have a several copies of Helvetica Neue installed? See: https://feedback.photoshop.com/photoshop_family/topics/font-issue-in-photoshop-export-as-menu-interface

Votes

Translate

Translate
Adobe
Explorer ,
Aug 30, 2017 Aug 30, 2017

Copy link to clipboard

Copied

Is there not an Adobe person here who can help?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 30, 2017 Aug 30, 2017

Copy link to clipboard

Copied

Hello! do you use a font management software? do you have a several copies of Helvetica Neue installed? See: https://feedback.photoshop.com/photoshop_family/topics/font-issue-in-photoshop-export-as-menu-interf...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 30, 2017 Aug 30, 2017

Copy link to clipboard

Copied

Im running suitcase fusion, so it should be sorting the conflicts out!!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 30, 2017 Aug 30, 2017

Copy link to clipboard

Copied

LATEST

Hi, just read the post - yes turned off all other Helvetica neue and is ok!  - now have to go back to Quark and hope all is working there - thought suitcase was supposed to stop this happening!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 30, 2017 Aug 30, 2017

Copy link to clipboard

Copied

Hi Angie,

It looks as if you may have either a font missing or one has become corrupt and as a result you are getting a font substitution that's producing nonsense. As PECourtejoie​ suggests this could be due to a font management program. I have Suitcase Fusion 6 and it is very buggy with Photoshop.

The link below is to a font troubleshooting guide. There is a button that allows you to download a font testing script  'FontTest.jsx'  You then copy the script to your scripts folder that is generally located at

'C:\Program Files\Adobe\Adobe Photoshop CC 2017\Presets\Scripts'

Start Photoshop and you will find under the 'Help' menu the font test script. Run the script, it will take some time, but it will identify any fonts Photoshop is having difficulties with. It will also clear the Photoshop font cache which is a good idea. Give these things a try and tell us if there is a change. Also if you have not restarted the computer lately do that as a precaution.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 30, 2017 Aug 30, 2017

Copy link to clipboard

Copied

Thank you Terri, I was having huge font problems with the new mac and conflicts with Sierra so bought Suitcase fusion to sort it all out - Ill try the link above - many thanks!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 30, 2017 Aug 30, 2017

Copy link to clipboard

Copied

Terry - sorry where is the link for the script?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 30, 2017 Aug 30, 2017

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 30, 2017 Aug 30, 2017

Copy link to clipboard

Copied

thanks for that. I had complete mind fade and totally forgot to give the link lol

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 30, 2017 Aug 30, 2017

Copy link to clipboard

Copied

Ive run the script its tested all fonts and found no problems, cleared cache and its still corrupt!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines