Quadro K2200 is supported. Premiere Pro does not recognize it. Please Advise!

[Greg_esc]

The Quadro K2200 is in the list of supported cards for GPU acceleration--latest drivers installed. Premiere Pro 2017 does not recognize it. I have installed the latest driver, I have checked the NVidia Control Panel to include Premiere in the list of "Manage 3d Settings"

Project Settings doesn't even give the option of renderer.

I have tested Adobe Premiere Pro 5.5 and I was able to get it to recognize and effectively scrub and render real-time. (Yellow line) And I have combed through posts online and have tried any and all hacks and tips from other users. Nothing seems to make a difference.

[Bill_Gehrke]

Run GPUSniffer.exe and give us the results

[Greg_esc]

C:\Program Files\Adobe\Adobe Premiere Pro CC 2017>GPUSniffer.exe

--- OpenGL Info ---

Vendor: NVIDIA Corporation

Renderer: Quadro K2200/PCIe/SSE2

OpenGL Version: 2.1.2 340.66

GLSL Version: 1.20 NVIDIA via Cg compiler

Monitors: 2

Monitor 0 properties -

   Size: (0, 0, 1920, 1080)

   Max texture size: 16384

   Supports non-power of two: 1

   Shaders 444: 1

   Shaders 422: 1

   Shaders 420: 1

Monitor 1 properties -

   Size: (-1440, 180, 1440, 900)

   Max texture size: 16384

   Supports non-power of two: 1

   Shaders 444: 1

   Shaders 422: 1

   Shaders 420: 1

--- GPU Computation Info ---

Found 1 devices supporting GPU computation.

CUDA Device 0 -

   Name: Quadro K2200

   Vendor: NVIDIA

   Capability: 5

   Driver: 6.5

   Total Video Memory: 4096MB

   * Not chosen because of old driver.

C:\Program Files\Adobe\Adobe Premiere Pro CC 2017>

[RjL190365]

Did you update the driver directly from Nvidia's Web site? Or did you really use Microsoft Windows Update to update the driver? (I'm asking this because Microsoft very seldom has access to the latest driver version.)

[Greg_esc]

I first installed the Dell workstation driver. And then I went to NVidia's website and updated directly with their latest release.

[Bill_Gehrke]

Here ks a link to the nVidia recommended procedure to insure you are gettiing all the old driver pieces out of your system.  It might get rid of that GPUSniffer note:  "* Not chosen because of old driver".

[RjL190365 · Accepted solution]

You must clean-install the newest driver after removing every single trace of the old drivers. Otherwise, you have just installed the newest driver on top of the outdated driver, which leads to conflicts.

[Greg_esc]

Thank  you so much, this has been an ongoing saga for me but I'm glad that I can have the GPU helping with the heavy computing finally! Have a great weekend!