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The email does not work in the form widget.

Explorer ,
Aug 31, 2017 Aug 31, 2017

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[Moderator moved from The Lounge to Help with using Adobe Muse CC .]

The email does not work in the form widget. It says the email has been received but it doesn't show up in Mail. I set up a button with a "mailto:" with the same email address which works fine.

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Participant ,
Aug 31, 2017 Aug 31, 2017

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Assuming this is on a live website(?), have you checked your hosting provider supports form entries being sent to an email address that doesn't match your domain? It may be that, if you are trying to send form entries to '@mymail.co.uk', for example, but your website is 'mywebsite.co.uk' your hosting provider may require a '@mywebsite.co.uk' email address.

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