Adobe Acrobat XI - no "drawing markups"

[andrewf39084985]

I have a user that has Adobe Acrobat X that users "drawing markups" all of the time, but I have another user that needs to use "drawing markups" on Adobe Acrobat XI. The "drawing markups" menu does not show up on the right side. I have tried google searches and can't figure it out. We have tried using the same PDF files on both computers and it only works on version X. Please Advise -

[try67]

What do they see, then? Ask for a screenshot of the whole window.

[andrewf39084985]

This is a screen shot of the Adobe Acrobat X that works the way we want it to work and has not issues - see the Drawing Markup Meno?

t

[andrewf39084985 · Accepted solution]

I got it figured out - after you open the PDF you have to "enable Editing" and click "okay" BEFORE you click on Comment, or that "drawings and Markings" will not be an option

[try67]

Yes, if the file was saved as PDF/A it means it should not be edited any more.

[andrewf39084985]

What is PDF/A ?

[try67]

The "A" stands for "Archive". It's a way of saving PDF files in a

non-editable format that is suitable for long-term archiving purposes.

On Fri, Sep 1, 2017 at 10:37 PM, andrewf39084985 <forums_noreply@adobe.com>