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What should I do?
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confirm that you can connect to the secure adobe servers.
for help with that and other common secure adobe.com connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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Thanks for your advice, but I am afraid I have given up on Adobe Digital Editions. I have had troubles with it for so many years. It never worked properly. Someone just advised me to use Kobo for desktop and I just downloaded it and it works perfectly. No problems at all. And it is much more user friendly. But thanks for the offer to help anyway. Regards, Imelda
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for others: you posted in the wrong forum and you failed to mentioned ade in your original message so that message 1advice was incorrect.
[]moved from Downloading, Installing, Setting Up to Adobe Digital Editions